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With over 10 years of expertise in eyewear craftsmanship, every frame in our collection undergoes rigorous quality control. From acetate craftsmanship to precision lens technology, we ensure each piece meets the highest standards of durability and visual clarity.
Track Order
Packaging & Delivery
FAQ Services
Returns Policy
Find Us
123 Demo St, San Francisco, CA 45678, United States
Support
Call: +44 7856 444 045
Email: lissetteb69199@gmail.com
Working hours
Mon - Fri: 08:30 - 20:00
Sat & Sun: 09:30 - 21:30
Have Any Question?
We’re committed to discreet and professional service. Contact us through the form below – all inquiries are confidential.
Frequently Asked Questions
A: We partner with trusted logistics providers to ensure secure delivery. Estimated timelines:
🌍 Standard Shipping:
✓ Europe & North America: 8-12 business days
✓ Asia/Oceania: 10-14 business days
✓ Other Regions: 12-18 business days
🚀 Express Upgrade (+$19.99):
✓ Guaranteed delivery within 5-7 business days (excl. customs hold)
Important Notes:
▸ All timelines start after quality verification & discreet packaging (1-3 days)
▸ Delays may occur due to customs clearance procedures
▸ Real-time tracking available in your account 48hrs after dispatch
Pro Tip:
Add 3-5 business days buffer for rural areas or peak seasons.
Track your parcel anytime → [Order Lookup Tool]
A: We’re happy to enhance your gifting experience! All orders include premium unbranded packaging by default. For special requests:
✓ Custom Messages: Add handwritten notes or digital greeting cards at checkout
✓ Luxury Upgrade: Optional velvet pouches or matte gift boxes (+$8.99)
✓ Bulk Orders: Contact us via email for logo-printed packaging (min. 50 units)
Note: To respect intellectual property guidelines, we cannot replicate trademarked logos or brand-specific designs. All packaging features our original patterns.
Start creating your personalized gift now → [Contact Our Design Team]
A: Customer satisfaction is our top priority. We offer 7-day hassle-free solutions:
✓ Unopened Items: Full refund with original packaging & tags
✓ Quality Issues: Free replacement if defects are found
Important Notes:
▸ All returns require clear photos/video documentation
▸ Items must show no signs of wear or customization
▸ Processing may take 5-7 business days for quality reinspection
Need to initiate a return?
Contact lissetteb69199@gmail.com with your order number and photos within 30 days of delivery.
Special Care:
For hygienic reasons, prescription lenses and engraved items are final sale.